Winning Customer Service


G Awards

News - December 02, 2021

Never mind the Oscars, the BRITS or the Grammys, the Awards that really matter in the window and door industry are the G-Awards. They’re where the very best companies in glass and glazing get rewarded for exciting new products, impressive real-world installations, innovative training programmes and great customer service.

We’re thrilled then to announce that the team from AluK picked up the customer service award at the 2021 G-Awards, in recognition of the Marketing Academy we created to help our fabrication partners get back to business after the 2020 Covid lockdown.

The Academy is essentially an online marketing website, packed with downloadable toolkits, blogs, tutorials and videos on everything from getting started on social media to creating great case studies and e-shots. It definitely hit the right note, with almost 40% of customers signing up and benefiting from free help and advice just when they needed it most.

At AluK, we put our customers at the very heart of everything we do – whether that’s the companies manufacturing our windows and doors, the installers fitting them in people’s homes or the homeowners choosing them for themselves.

If you’d like to find out more about how to contact an AluK manufacturer or installer in your area, click here.